Last Updated: 29th August 2025

Welcome to Cloud Institution (“we,” “us,” or “our”). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our EdTech platform. By accessing or using Cloud Institution, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

Collection of Information

We collect both personal and non-personal information from users. Personal information may include your name, email address, phone number, and postal address, which we gather when you register, fill out forms, or communicate with us. Non-personal information such as IP address, browser type, device details, cookies, and usage data may also be collected automatically. This data helps us improve user experiences and provide customized services.

Use of Information

The information we collect is used to provide and improve our services, personalize learning experiences, process transactions, and communicate with you about updates or offers. It also helps us analyze platform performance and comply with legal obligations. We may contact you via phone, SMS, WhatsApp, or email regarding our services, even if your number is registered under DND.

Distribution of Information

We do not sell your personal information. However, we may share it with trusted third-party service providers for hosting, analytics, or payment processing. In certain cases, information may also be shared with educational institutions (if you access the platform through them) or with legal authorities if required by law, to prevent fraud, or to comply with regulatory obligations.

Commitment to Data Security

We use industry-standard security measures such as encryption, secure servers, and restricted access to protect your data. Only authorized employees and partners have access to your personal details, and they are required to keep it confidential. While we take every precaution to safeguard your information, please note that no online system can be guaranteed 100% secure.

Cookies & Tracking

Our platform uses cookies and tracking technologies to enhance your experience, monitor visitor behavior, and improve services. Cookies may also be tied to previously provided personal information. You can manage or disable cookies through your browser settings if preferred.

Children’s Privacy

We are committed to protecting children’s privacy. For users under 13, we comply with the Children’s Online Privacy Protection Act (COPPA) and only collect personal data with verifiable parental consent when required.

Your Rights

Depending on your location, you may have rights such as accessing, correcting, or deleting your personal data, opting out of marketing communications, restricting data processing, or requesting data portability. To exercise these rights, contact us at info@cloudinstitution.com.

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review the privacy policies of those external sites.

Changes to Policy

This Privacy Policy may be updated periodically. Any revised version will be posted on our website with the updated “Last Revised” date. Continued use of our services indicates your acceptance of these changes.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, you can contact us at:

Bangalore
Email: info@cloudinstitution.com
Phone: +91 76763 70336
Address: No 15, 20th Main, 100ft Ring Road, BTM 2nd Stage, Bangalore

Coimbatore
Email: info@cloudinstitution.com
Phone: +91 8431966507
Branch: 1st Floor, 229, Sathyamurthy Rd, Peranaidu Layout, Coimbatore, Tamil Nadu 641009

Thank you for trusting Cloud Institution with your education and data privacy.